FAQ

All illustrations are made with watercolours, gouache, markers, pencils, crayons and a combination thereof. I am a mixed media illustrator with a heavy use of watercolour. After sketching and painting, I scan my illustration, correct mistakes and colours and presto! Ready for the printer!

From myself! I started illustrating as therapy for my PTSD. I wanted to create a warm, safe world. Of course, in doing so, I am incredibly inspired by nature (especially animals), landscapes, all things cosy and inspiring art.

Orders are shipped within 1-3 working days.

I ship with different carriers, within the Netherlands your package usually arrives within 1 or 2 business days after you receive an email from me about the shipment (with track and trace). Packages outside the Netherlands usually take longer (ranging from a few days to 2 weeks), you can always contact me if you think your package got stuck somewhere!

Yes, you will get these automatically from PostNL. Keep an eye on your email box!

This varies by article. The most convenient way is to sign up for the newsletter to be notified. Click here

Unfortunately, that's not possible (yet). I work with an external warehouse and these professionals do not wrap presents and/or write cards with your order. I do think it would be fun to develop this in the future, but that will take some patience!

Unfortunately, I can't help you with lower shipping costs. Shipping is incredibly expensive, I don't even charge customers the actual cost (on average).

Packages are packed in the warehouse, I pay per package. In addition, there are packaging material costs as well as shipping costs (which I do not pass on in full to customers, gift from me!) so it would cost me money to process orders less than €15. Thank you for your understanding!

rarely! But sometimes I like to collaborate if the assignment suits me. Feel free to send me a message via the contact form. NOTE: I do'nt do commissioned work for individuals (think birth cards, wedding cards, portraits etc).

PostNL scans letterbox parcels before the delivery actually takes place. Just wait a few more days, it usually ends up in your letterbox by itself! Problem not solved? Check the question below!

Of course! Feel free to send a message via the contact form (comes directly to my inbox) or reply to your order emails. Note: if you are outside the Netherlands it may take several weeks before you receive your package, thank you for being patient!

 Oh no! Once in a while it can happen that I make a mistake while packing. Just email me (via reply to your order emails or via the contact form) and I'll fix it for you right away!

I usually answer my emails twice a week. I'm not super fast, but so I always get back to them within 3-4 days 😀

Currently I'm shipping to the following countries:

Country - Shipping cost €- Free shipping from order amount €
Netherlands - 4.95 - 70
Belgium - 8.95 - 90
Germany - 8.95 - 90
France - 14.95 - 95
UK - 18.95 - 100
Ireland – 18,95 – 100
Italy - 15.95 - 95
Spain – 18,95 – 120
Denmark – 14,95 – 100
Finland – 18,95 – 150
Austria – 13,95 – 90
Czech 14,95 – 120
Sweden – 17,95 – 100
Latvia – 14,95 – 120
Luxembourg – 11,95 – 90
Norway – 19,95 – 120
USA / US - 24.95 - 200
Canada - 24.95 - 200
Switzerland – 19,95 – 150
slovakia – 17,95 – 100
Portugal - 17.95 - 120
Slovenia - 19,95 – 150
Poland – 15,95 – 100

If your destination is not listed, feel free to contact me via the contact form.

Are you a publisher? If so, please get in touch via the contact form. If you are an individual, I am not currently accepting work. NOTE: for book covers or books for adults/older children, I have more space available: send me a message through the contact form!

Who knows! If I like it too, maybe we can create something amazing. Feel free to send a message via the contact form.

- Yes! you can register here record. 

Not all products in the shop are available for retail (but a lot are!), you are free to use my product images (you can just save them from my website), for the purpose of sales. For more information, you can read on here continue reading. 

No! I always check if I think a shop fits my work. But usually the retailers who show interest are just really nice people and so are shops, so feel free to register!

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